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Services Quality Engineer

ID
2025-2082
Category
Professional Services
Position Type
Regular Full-Time
Min
USD $75,000.00/Yr.
Max
USD $90,000.00/Yr.

Overview

The Services Quality Engineer will be responsible for the Quality Assurance of all Professional Services items.  These items include reporting, integration, and data conversion client projects.  A Services Quality Engineer is responsible for identifying opportunities to optimize the QA process, provide feedback to the Services Software Engineers on coding, and recommending best practices to the Professional Services organization.  A Services Quality Engineer will primarily work with internal teams but may be required to communicate and/or travel to client sites as needed.

Duties & Responsibilities

  • Design and implement testing plans for Professional Services Data and Reporting Projects
  • Identify procedures and scenarios for the quality control of services project work
  • Communicate quantitative and qualitative findings from test results to the Services development team, services business analyst team, and services project management team
  • Ensure that the final services task satisfies the requirements and meets end-user expectations
  • Spot areas for improvement to enhance the product's efficiency
  • Analyze bugs and errors found during tests
  • Document results of tests for the Services development team
  • Works together with the software developer to enhance and improve processes

Skills Required

  • Keen attention to detail with a high regard for data integrity
  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Creative and innovative thinker with a proactive approach
  • Diligent and meticulous in execution
  • Proven ability to write and optimize SQL queries
  • Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
  • Ability to prioritize tasks

 

 

Qualifications Required:

  • Bachelor’s degree in Information Technology, Computer Science or a related technical field; or an equivalent combination of relevant education and experience
  • 3-5 years of hands-on experience with SQL scripting in an industry setting
  • 3-5 years of experience in database quality assurance (QA)
  • Strong understanding of mapping and specification documents
  • Practical knowledge of SQL database concepts and applications

 

Min

USD $75,000.00/Yr.

Max

USD $90,000.00/Yr.

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The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


Applicants must be authorized to work in the U.S. on a full-time basis without the need for current or future sponsorship.


About symplr:

symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows while increasing operational benefits and scaling clinical, financial, and quality outcomes—driving value where it matters most.


We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.


Perks & Benefits:

  • Company Sponsored Medical, Dental & Vision
  • Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
  • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Permissive Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
  • Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
  • Tuition Assistance & Continuing Education Reimbursement available
  • Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

symplr is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.


As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.


To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to symplr or any of our employees. We are not responsible for any fees related to unsolicited resumes.