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Sales Development Representative

ID
2026-2303
Category
Sales
Position Type
Regular Full-Time
Min
USD $55,000.00/Yr.
Max
USD $65,000.00/Yr.

Overview

The Sales Development Representative (SDR) is responsible for top‑of‑funnel pipeline creation through timely, high‑quality engagement with prospects. This role focuses on inbound lead qualification, outbound outreach, CRM accuracy, and smooth handoff to the Account Executive (AE) team. The SDR plays a critical part in symplr’s revenue engine by ensuring leads are qualified quickly, nurtured appropriately, and documented accurately in Salesforce.

 

Duties & Responsibilities

  • Lead Qualification & Pipeline Generation
    • Review and disposition inbound leads daily within required SLAs.
    • Conduct qualification calls to assess prospect fit and readiness.
    • Research contacts using Salesforce, ZoomInfo, and LinkedIn to validate ICP alignment.
    • Execute outbound outreach using approved Outreach.io sequences.
    • Personalize emails and LinkedIn messages using prospect‑specific insights.
  • Collaboration & Communication
    • Participate in cross functional syncs to align opportunity status and prospecting strategy.
    • Join monthly meetings with sales leadership for updates and performance coaching.
    • Work cross‑functionally to ensure timely, accurate handoff of Leads.
  • CRM & Data Hygiene
    • Maintain up‑to‑date, accurate lead and activity records in Salesforce.
    • Follow daily CRM hygiene checklists to prevent errors and incomplete fields.
    • Ensure Outreach.io activity logging syncs properly with Salesforce.
  • Performance Execution & Standards
    • Meet and exceed daily activity targets
    • Respond to MQLs within the required SLA(s)
    • Maintain a high conversion rate
  • Continuous Improvement
    • Identify workflow inefficiencies and log daily task reporting in Salesforce.
    • Participate in monthly skill‑building (micro‑learning, role‑play, LinkedIn Learning).

Skills Required

  • Required
    • Strong communication skills (phone, written, and digital).
    • Ability to manage time across multiple tasks and priorities.
    • Comfort working with CRM systems (Salesforce preferred).
    • Ability to follow structured workflows and documented processes.
    • Coachable, adaptable, and motivated to learn sales best practices.
    • Reliable internet access and ability to work in a remote environment.
    • Goal Driven
  • Preferred
    • Experience with Outreach.io, ZoomInfo, or LinkedIn Sales Navigator.
    • Prior exposure to customer service, sales, or lead qualification.
    • Familiarity with ICP concepts, outbound sequences, and multi‑channel outreach.

Key Skills & Tools

  • Technical: Salesforce (CRM), Outreach.io, ZoomInfo, LinkedIn
  • Behavioral: Active listening, curiosity, professionalism, persistence
  • Systems: Microsoft Teams, Excel, PowerBI

 

 

***Please note, the compensation shared in the range below is total compensation: which includes base salary + variable compensation.

 

Min

USD $55,000.00/Yr.

Max

USD $65,000.00/Yr.

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The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


Applicants must be authorized to work in the U.S. on a full-time basis without the need for current or future sponsorship.


About symplr:

symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows while increasing operational benefits and scaling clinical, financial, and quality outcomes—driving value where it matters most.


We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.


Perks & Benefits:

  • Company Sponsored Medical, Dental & Vision
  • Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
  • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Permissive Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
  • Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
  • Tuition Assistance & Continuing Education Reimbursement available
  • Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

symplr is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.


As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.


To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to symplr or any of our employees. We are not responsible for any fees related to unsolicited resumes.