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The Manager, Quality Assurance will be responsible for overseeing the quality assurance function within the credentialing department; this includes developing and implementing quality assurance strategies, plans, and processes to ensure high quality standards are met for all credentialing and primary source verification activities. This role also provides oversight of delegation audits, sub delegation audits, sanctions monitoring, and credentialing data integrity reviews to ensure compliance with regulatory and accreditation requirements. Leads a team to conduct audits, identify issues, and drive continuous improvement across all credentialing and business operations...
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The CVO Vendor Manager is responsible for leading the management of third-party Business Process Outsourcing (BPO) services. This individual will assist in the oversight of long-term management of BPO relationships and performance delivery, ensuring that partners meet contractual obligations and deliver optimal performance. The Manager will work closely with internal cross-functional teams, including internal CVO operations, training/L&D, and QA to ensure high-quality service delivery, cost-effectiveness, and alignment with business objectives. This role also involves developing and managing performance metrics and KPIs to ensure partner compliance and continuous service...
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The CVO Training Specialist is responsible for managing offshore teams and vendor training programs to ensure operational excellence, compliance, and continuous improvement. This role combines leadership in offshore operations with expertise in training design, quality assurance, credentialing processes, and stakeholder communication.
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The Senior Business Analyst will help drive the improvement and evolution of our delivery business operations by understanding the company's continuously changing needs while finding solutions to improve its business processes. This role will help coordinate and facilitate
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The Senior Business Analyst will help drive the improvement and evolution of our commercial business operations by understanding the company's continuously changing needs while finding solutions to improve its business processes. This role will help coordinate and facilitate
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The Customer Training Consultant is responsible for designing and delivering best practice training programs and tools to educate internal and external users on symplr solutions, specifically Workforce.
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**Candidates must be located in Kansas City Metro Area**
The Cloud Network Engineer has the overall
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The Customer Relationship Manager (CRM) for the Digital Customer Success team is a technology-forward, data-driven role responsible for driving retention, adoption, and value realization across a large, pooled book of business. Operating within symplr's Digital Customer Success program, the CRM leverages the customer success management tool to monitor customer health signals, prioritize outreach, and execute proactive engagement.
The CRM uses a risk-based...
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The Vice President of Product Management will play a critical leadership role within the Product organization, reporting directly to the Chief Product Officer. This individual will lead a Product team, across multiple lines, to define, develop, and deliver a portfolio of AI-enabled healthcare SaaS solutions. The VP of Product Management will both define and ensure that the product vision is translated into market-leading solutions and the complete customer product experience that address complex healthcare challenges and meet the needs of our customers. This leader will set the standard for how AI (and related) capabilities are embedded into the products themselves, driving...
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***Must have experience with healthcare SaaS solutions
The Solution Executive must have proven sales success selling software solutions in healthcare and be energetic, hardworking, hands-on and self-motivated. The candidate will manage new business growth of the symplr portfolio within the assigned territory. This individual should demonstrate excellent strategic and critical thinking sales skills. The right candidate can expect to be rewarded for performance and successful results. This position can work from a remote...
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Credentialing Specialists work to ensure verification of the professional licensing, training, and certifications of professional licensed independent practitioners, Advanced Practice Professionals, and others. Their primary goal is to ensure healthcare professionals and services meet all established federal and state standards, as well as NCQA (National Committee for Quality Assurance) standards. This is a fully remote opportunity.
