Job Listings

Responsible for test creation, testing a large module or a large component, and designing a solution test plan for a related feature, set of features, or whole feature area. Own tasks and projects to deliver quality engineering artifacts. Manage deliverables and mentor junior team members. Drive initiatives, including defining coding standards and processes to ensure quality code is produced. Appropriately reuse existing code wherever possible. Coach developers to improve code quality. Develop and enhance the test infrastructure and continuous integration framework used across teams. Determine testing best practices and principals and promote...

Description of work to be performed:   Collaborate with implementation teams and external customers to ensure data integrity and interface validation for symplr software solutions. Analyze and manage patient healthcare data for consistency and accuracy while configuring system software during implementation projects. Leverage analytical, technical, and communication skills to define processes for clinical data management and assist customers in achieving their organizational goals. Communicate, collaborate, and partner effectively at all...

The Implementation Consultant (IC) works directly with healthcare clients and internal technical teams to ensure the Smart Square technology meets the client expectations for an efficient and optimized labor management workflow. This role demonstrates a strong track-record for successful delivery of the WSO Healthcare Enterprise Labor Management (HELM) approach across a wide range of client organization type, size, and complexity. Projects range from in-depth new client onboarding to focused consultative initiatives for incentive management. Serves as the primary contact for our customers during the implementation experience. The Implementation Consultant (IC) works with...

The Scientific Research Associate Analyst is responsible for systematically researching, identifying, and summarizing clinically founded evidence using health technology assessment methodology. Performs work focused in Precision Medicine.  Prepare reports addressing complex topics in precision therapeutics, molecular tests, or overviews of the appropriateness of genetic testing for a particular indication.

The Contract Specialist is responsible for preparing, reviewing, administering, extending, and terminating a variety of corporate agreements or addendums. Prepares agreement notice letters as requested by business leaders. Updates and maintains symplr’s customer relationship management and contract management systems.

symplr is seeking a Director of Customer Success Operations who will be the driving force in helping build a foundation to enable customer health and growth at scale by improving the efficiency, effectiveness, and consistency of the customer success delivery model.   The Director will support our Chief Customer Officer  in streamlining internal operations and developing processes that serve our customers, building out foundational systems and insights to power the customer...

The Senior Web Application Firewall (WAF) Engineer will be responsible for the design, deployment, and ongoing management of enterprise-grade WAF solutions. This role requires advanced technical expertise to safeguard web applications across diverse environments. The successful candidate will collaborate with cross-functional teams to implement robust security measures, optimize WAF configurations, and integrate these solutions with other security platforms. Comprehensive knowledge of Cloudflare WAF and other WAF technologies is essential for success in this role. The person assists the security team in improving the security measures, maintaining and...

The Vice President of Credentialing Operations will be responsible for overseeing and managing all credentialing operations functions across the organization; this includes developing and implementing credentialing policies and procedures, ensuring compliance with federal and state regulations, and maintaining positive relationships with healthcare providers. Leads a team to verify provider credentials, onboard providers efficiently, and optimize the credentialing process.

The main focus of our Account Executive role is creating and winning sales opportunities for your products/solutions/services in an assigned territory. You are the technical and sales expert and are expected to be able to differentiate between offerings, convey compelling value propositions, lead the opportunity, build out your pipeline, and create new business development opportunities in your territory. The Account Executive will act as a trusted advisor with customers in order to successfully close increasingly complex sales.

The Project Manager provides project management leadership for the successful execution of simple implementation projects and add-on services projects. This client facing role serves as the primary point of contact for customers and requires strong customer relationship skills and a focus on customer advocacy.   Project Managers are responsible for overseeing a portfolio of small to medium complexity projects, typically managing 12–15 at a time depending on project mix. As a member of the project delivery team, the Project Manager leads planning, coordination, and execution activities to ensure projects meet...

The Digital Customer Success Program Coordinator is responsible for optimizing and maintaining the Customer Success platform to support scalable, data-driven customer engagement strategies. Partners closely with Customer Success, Revenue Operations, and Salesforce teams to ensure seamless integration and utilization of ChurnZero across the organization.

Credentialing Specialists work to ensure verification of the professional licensing, training, and certifications of professional licensed independent practitioners, Advanced Practice Professionals, and others. Their primary goal is to ensure healthcare professionals and services meet all established federal and state standards, as well as NCQA (National Committee for Quality Assurance) standards. This is a fully remote opportunity.

The Customer Training Consultant plays a critical role in enabling clients to maximize the value of symplr solutions. This position combines expertise in adult learning principles, healthcare compliance, and SaaS technology to deliver impactful, learner-centered experiences. By leveraging innovative training methods and tools, the consultant ensures successful product adoption, operational efficiency, and regulatory compliance across healthcare organizations.   Please note: